Online Merchandise Return & Exchange Policy

Scrapbook Cove Online Merchandise Return & Exchange Policy


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Call (860) 884-3334




  • For a written, digital or verbal merchandise return authorization before initiating any return.
  • You may return merchandise, at your expense, within 10 days of delivery.
  • To qualify for a return, item(s) must be unopened in their original packaging, unused and undamaged.
  • Returns are not accepted on sale or clearance items, dated items, books, inks, or pens & markers.
  • All returns will be refunded as store credit only and no shipping costs will be refunded.
  • Product(s) must arrive back at our store within 10 days of the original delivery and in the same condition we shipped it
    • unopened
    • unused
    • undamaged
  • Please repack the products carefully for the return trip to avoid damage in transit.
  • Customer is responsible for shipping costs.
  • Products that have been opened, used, or damaged in transit will not be accepted for exchange and will be returned to the customer at the customer’s expense.

 Damaged Merchandise

  • In the unlikely event you receive damaged merchandise you must:
    • contact us at within 3 days of order delivery
    • Please open your packages right away upon receipt!
  • In order to verify this to the shipping company, please provide us with a picture, (at least 1), via email to
  • We will make arrangements for you to return the items at our expense.

Scrapbook Cove Shipping & Payment Info

Flat Rate for small orders with a fair fee (changes often)


We Accept Cash on Pickup/Delivery

Credit Cards via PayPal–Zettle Secure Mobile


Online we accept all major credit/debit cards using PayPal

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If our domain is ever not available please try our mirror


Our Store is Located in Stonington, Connecticut at 213 Elm Street

Less than 8 minutes away from…

  • Mystic, Connecticut (Mystic Seaport & Aquarium)
  • Westerly, RI (Misquamicut State Beach / Watch Hill Area)
  • I-95 Interstate Highway, <2 hours to either Massachusetts or New York Border!


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